Refund policy

 

RETURN & PICKUP POLICY

ALL SALES ARE FINAL ONCE MERCHANDISE LEAVES THE STORE.

Please make sure you are happy with your purchase before leaving the store. Once merchandise has left the store, we are unable to offer returns, exchanges or store credit.

PICKUP ORDERS

All pickup orders must be collected within 5 days of purchase.

Orders that are not picked up within 5 days will be cancelled and refunded to the original payment method, less a 20% restocking fee.

If you change your mind at the time of pickup and decide not to take your item, we can issue a refund to the original payment method, less a 20% restocking fee, as long as the item has not left the store.

SALE & CLEARANCE ITEMS

ALL SALE AND CLEARANCE ITEMS ARE FINAL SALE.

Sale and clearance items cannot be returned, exchanged or cancelled.

Once merchandise leaves the store, the sale is final. No returns, exchanges or store credits will be issued.

If you have any questions about your order, please contact us at info@secondchancedecor.ca.